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Marval's MSM software delivers the ultimate combination of ITSM
process automation, continual service improvement functionality,
flexibility and scalability. It provides everything needed for a
totally integrated service management solution that can be used by
your whole organisation.
With many years' practical experience and knowledge from working
with different types of organisation in the public and private
sectors throughout South Africa and globally, Marval Africa is able to offer
invaluable advice, guidance and assistance to match specific ITSM,
ITIL and ISO/IEC 20000 consultancy needs.
Marval's ITSM educational services including; interactive and
practical executive briefings, process workshops and accredited
training courses are designed to encourage full participation from
attendees. Ideas generated and concepts outlined are intended to be
utilised wherever possible within your business or
Marval's approach as a single-source supplier of IT Service
Management (ITSM) solutions, delivers more than just an ITIL® and
ISO/IEC 20000 compatible, ITSM software tool. It also provides ITSM
consultancy and educational services.
Multiple deployment methods of MSM
Flex give customers real choice and flexibility. Whether it is an
on-premise or fully hosted 'Pay As You Go' SaaS solution, MSM
delivers on speed, functionality and performance.